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Member
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Join Date: Jan 2008
Location: Milwaukee WI
Posts: 245
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Member
Join Date: Jan 2008
Location: Milwaukee WI
Posts: 245
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So sorry for your poor experience. YES ask the next doc to get your records free.
I totally disagree with HOW they treated you even in they addressed ALL your issues at that appt.
Having worked in the healthcare business, they are to meet productivity and MUST have the "reason" match the time they are "allowed" or they get into trouble. I have seen MDs get fired for their low productivity and "talking" too long to your patients interrupts those higher ups that dictate this kind of thing. Isn't that sad? Its just awful.
So, I remember a young, whipper-snapper get overtly upset when I came in for a short appt time but had a much BIGGER problem not able to be addressed in that time slot. She wanted to go and yell at the receptionist when I intervened and said, I told them it was BP related when it turn out to be a neuro problem which affected my blood pressure. How do you label that to tell the receptionist the reason.
BUT no matter what the "business" part demands, rudeness is never to be tolerated. I had a PCP and her nurse asst who NEVER smiled or made small talk. NEVER so I put that on their survey. Luckily switched.
Next PCP was not as busy a practice BUT she always always addressed EVERYTHING to be efficient and her nurse was a blessing, caring and remembered YOU and your issues !!
So... good for you!! Your leaving sent them a message.. the problem remains, Did they get that message??? Hmmm..
Take care, Jan
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