My cousin told me yesterday he installed their air and furnace. He said Bernie was a down to earth guy and although he was star struck, Bernie and his wife made him feel at home. He also said Bernie didn't stop on the stage with his joking. He was that way in real life as well. His wife said something funny about the air and furnace and Bernie looked at her serious and said "Since when did you get paid to make the jokes?' lol My cousin said that was priceless and he'll never forget their kindness and how they treated him as an equal.