OH my god, I can only hope I have it off for good.

When you re-format the computer, do you need to reinstall windows, (because I can't find my product key information). Or does it just re-format itself and I don't have to do anything. And how do you re-format a computer anyway?

Is it something you choose (with the mouse), as you boot up the computer?

I really have to go and find the booklets that came with this computer. I put them away and now they are lost. What do people do when they have to wipe the hard drive and they can't find the disks that came with the computer.

And is what Alan did, well, is this re-formatting. I mean, it just killed the spyware thingee and the screen looked completely different, and the fonts too, but all the icons were there.

Can you tell me if this is what he did. He pressed the F10 key and it said something about configuation.

Thanks much.

Melody