Thread: Got nasty with the MS society today
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Old 08-22-2008, 07:02 PM
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AfterMyNap AfterMyNap is offline
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AfterMyNap AfterMyNap is offline
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Join Date: May 2007
Location: Right here. Duh.
Posts: 9,213
15 yr Member
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Was the caller representing herself from your local chapter, or the national society?

I do think you should call the immediate supervisor of that caller and tell them their script needs revision and that their phone personnel need to listen to what is being said, not what they presume according to their script.

Sadly, it was probably a volunteer.
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