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Wise Elder
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Join Date: May 2007
Location: Right here. Duh.
Posts: 9,213
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Wise Elder
Join Date: May 2007
Location: Right here. Duh.
Posts: 9,213
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Was the caller representing herself from your local chapter, or the national society?
I do think you should call the immediate supervisor of that caller and tell them their script needs revision and that their phone personnel need to listen to what is being said, not what they presume according to their script.
Sadly, it was probably a volunteer.
__________________
—Cindy
For every day I choose to play,
I set aside a day to pay.
—AMN
"Sometimes plastic wrap just won't cling, no matter how much money you put in the meter."
—From the Book of True Wizdom
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