Just had another thought. I had problems ages ago and wanted to do a full restore. Turned out that my XP didn't come with any backup discs, I had to make them myself, which wasn't a good thing to find out when it was too late and I'd not made the backups myself. I forget what I ended up doing in the end. Hopefully once you download that dll the quick restore will work just fine. If you need any help going through the steps for that just let us know. I've done it as recently as last week LOL eeeeek