Sorry, Doyd, I've been away for awhile so I'm trying to catch up on things. I agree with the others, I hope you'll have a chance to speak personally with the doctor. No nurse has ever told me anything by phone, she may have overstepped her boundaries and your doc should know about this.
It's hard to imagine a doctor snowing you in this day and age of recreational lawsuits; you really need to hear his side of this story.
I sure hope your family room will come together perfectly and quickly, you deserve it.