A tad off where this thread has gone - but I worked at Neiman's for ten years - you probably aren't aware that every salesperson there is on commission and commission only - that goods can be returned anytime - for any reason and that's probably one reason they may have lost money - people love shopping Neiman's and carrying Neiman's bags - at least in Boston - and then those very same people wear whatever they bought and then return it - dirty - broken - scuffed - whatever - and get to do it all over again - the days of high end retailers may be coming to an end - they try too hard to keep the customer happy - and the only ones hurt are the salespeople who have to eat the credits and the retailer who puts the merchandise out there for the public -