Okay, tried it, it didn't work. (what did I do wrong, if anything??)

I went to the site, clicked on the Housecall Option, it said it ran a test, the test was successful, and if I wanted to start the scan, click on that option. I did.

It started the scan, and BAM, I got a window that said:

We are sorry but Firefox crashed. We'll try and restore the tabs upon restarting.

I didn't have to restart anything. A message popped up asking me if I wanted to restore the Firefox session or begin a new one. I chose the new one. And here I am.

So what do I do now??

God, I hate being an old lady on a computer.

lol

Melody