I hope you don't mind that I merged these 2 threads together so what happened to you is easier to follow.
I would contact the clinic or hospital that did the MRI to make a complaint.
Oh , I see you tried that already

-
did you request to speak with /supervisor or management and file a written formal complaint {with copy for self}.
They need to find out if it was technician error or equipment error/malfunction.
You might need to search the facility / owners to go to the next level of complaint. If they don't follow up on your original complaint.
Better Business Bureau ?
http://welcome.bbb.org/
here's a place where you can get an article about thermal MRI injuries.
http://www.clinicalradiologyonline.n...688-3/abstract
http://www.google.com/search?hl=en&q...earch&aq=f&oq=