I think it will be two years this year.. in terms that we actually owned it... It was a Christmas gift. However, we don't have the original battery adapter or battery that goes into the laptop because the adapter lemoned out a long time ago and we just replaced the battery to the laptop last week. That is a foreseeable problem.

I hate this thing so much so I am thinking whatever is refunded if it can work will go twards a Macbook instead. My brother and sister (in law) have one and it is awesome! Maybe I will e-mail bb and ask.

Thanks. I appreciate the help and I didn't expect the answer I got that I could demand certain things. Thanks to the COLA (?) adjustment, and the 12 month interest free thing, I can pay off a new one easily.