Erin did you hook up a cable feed to the tivo box? (IN----out) you need to take the incoming signal wire and hook to the in feed then the out feed to the tv.

as for the MS it does do that to us sometimes, happend to me at sandy and Jim's place Christmas eve, been racking pool balls since i was knee high to a grasshopper, I just stood there, after i had racked 4 games or so, stood there totally lost on what to do, it does get a bit annoying

hope you can get it up and running