Kelly,
You are a strong, savvy woman. You were SO wise to record that whole meeting. I am so sorry for what you have been through, but it may actually be THIS that ends up breaking this case open for you!! It was a terrible ordeal, NO ONE should be treated like that.....EVER......and this may not just end up blessing YOU in YOUR claims, but it may help prevent him from doing this to someone else. He should be held accountable for how he FAILED to treat you for your legitimate problems. Just hang on, let your lawyer do HIS job (and tell him to get someone to transcribe the tape himself)! Ridiculous how everyone tries to pass the buck. We are all behind you!!!
Hugs,
Sandie