there's a bunch of papers and records that u'll need to get to them. from tests done, procedures, medications, all the doctors and their contact info. you can either go down to the office and get them or they can mail them to u. they'll set up an interview which u can do in person or over the phone. i would always descibe "my typical day" as if i was having a bad flare. i was denied 3 times and had to go in front of a judge. i think it was so hard for me because i was/am so young. i would definately suggest getting a lawyer or at least consulting with one. they dont get paid unless u win. good luck.