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Co-Administrator
Community Support Team
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Join Date: Aug 2006
Posts: 27,745
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Co-Administrator
Community Support Team
Join Date: Aug 2006
Posts: 27,745
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I don't use the IE at all and I'm not up on those filenames.. hope someone pops in with an answer for you.
but for the DSL I had to do the {tech call line }diagnostic 1x but a few times when it was slow we turned it all off and unplugged the power {we have a router too} so shut it all down for a minute or so- and then fire it all up and restart the computer too.
it usually gets it speeded up.
we have had it since spring?? and only one problem where I had to call customer service tech helpline.
If you have a wireless?? try moving the antenna around or the access point /router different angles change it sometimes.
my computer is about 20' away from the access point/router and thru a doorway.
our connection was really slow over the holiday??
that's what i noticed
prob the updates might have caused it-
if a hardware you might notice weird sounds or odd hangs/mini crashes at times- just guessing here
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