Erin, sometimes people are using a different skin, so their colored font looks different to them.
Just a nice reminder that those light colored fonts can seem very bright and hard to read for some people.
Also, people do type out their replies on notepads or word processor type of programs and them copy and paste. Many times the spaces don't show up. People new to computers don't always know that they need to hit the enter key 2x to leave more space.
It's all in learning. Just takes using some gentle words.
Sally..I like the Tulip skin...your font is dark pink.