Koala.

wow!

I'm wondering if the problem is a language issue? Is the student not understanding the requirements?

At my children's universities, if they can't finish assignments in time, they need to talk with their course co-ordinators and explain why they can't get it in on time. Same with other parts of the course. Some things can be done online, but some classes must be attended. If mandatory classes are not attended there needs to be either a doctor's certificate or other evidence which needs to be witnessed by a Justice of the Peace.

It's a little confusing because it's difficult to know exactly what's going on with the student you're talking about here. Does this student understand our language well enough to communicate and read all the directions regarding the course?

Which language does this girl speak naturally and do you speak this language?