Senior Member
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Join Date: Oct 2007
Location: Phoenix, Arizona
Posts: 1,022
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Senior Member
Join Date: Oct 2007
Location: Phoenix, Arizona
Posts: 1,022
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I have had zero problems with mine. I did have the plastic cap that covers the end of it fall off (the tip that covers the light) and I took it into NJOY headquarters and they gave me a new one. I guess it's fortunate for me that I live 8 miles from the headquarters. I love my NPRO.
I would suggest you send it back to them and ask for a replacement.
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Earl
PPMS - diag. 1995
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