Dew, I've seen pharmacist over rule her doctor's scripts. I hate insurance companies and have been fighting them for years now. I've battled 4 different insurance companies total, all in violation of the law. We've won every battle except an HMO who wouldn't recognize she even had RSD and stated twice to me they've never heard of it. I think there needs to be a class action suit against these hawks but it's difficult because of the different state laws etc. I called the insurance co and explained my wife now takes 2 40mg time release Oxy per-day and is trying something different for a week to see if it has a better effect. They gave us a toll free number for the doc to call and will most likely be approved today.