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Administrator
Community Support Team
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Join Date: Aug 2006
Location: Greater Boston
Posts: 41,776
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Administrator
Community Support Team
Join Date: Aug 2006
Location: Greater Boston
Posts: 41,776
|
Inaccessible websites this morning
An issue occurred this morning around 2:00am ET that affected service delivery of Psych Central and its two communities, the Psych Central Community and the Neurotalk community.
This issue involved one of the services used to provide access to the websites, which we obtain through a third-party provider. This service is hosted redundantly, to supposedly protect us against such widespread outages. Unfortunately, their services failed, as did their secondary and tertiary backup services.
Because of this, access to the websites during this time was intermittant or impossible.
We have temporarily moved these services to our own servers, and are awaiting a report from the third-party provider to dertmine whether to continue hosting these services with them or find another provider of these services.
We apologize for the outage.
DocJohn
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