I can and have taken insults and just walked away and being a nurse for 15 years and a waitress for 15 years I know how to deal with people....but that 3 pill shortage put me in hell for three days since I decided to just take 1 a day for the last days and I was in complete misery and when working with sick people there is never a good excuse for rudeness....and I am lucky enough to have been on both sides!