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Old 07-22-2009, 01:18 PM
TwoKidsTwoCats TwoKidsTwoCats is offline
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TwoKidsTwoCats TwoKidsTwoCats is offline
Senior Member
 
Join Date: Jan 2008
Posts: 1,284
15 yr Member
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Quote:
Originally Posted by lady_express_44 View Post
He tried to get up the chain of command, but they wouldn't let him past customer service. I guess he'll have to write a letter.

Cherie
He needs to plead his case at the executive customer service level. There is a consumer website called The Consumerist. Search there about executive customer service. He can even email the editor of the site for help...they love this sort of thing!
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Last edited by TwoKidsTwoCats; 07-22-2009 at 04:03 PM.
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