HI Dew,

I'm really sorry you went through all that. Flying is a real challenge these days even without having a disability. That's the last thing you needed with all you have going on.

You did all the right things by ordering wheelchair assistance but I'd like to suggest that the next time you fly tell them that you cannot walk up or down stairs. Do this at the time that you book the flight.

Airlines have a special code for this, employees are trained to help passengers with this type of limitation. If the aircraft is smaller and parked on the tarmac using stairs for the boarding/disembarkation process they will have special vehicle called a PMV (people moving vehicle) meet the aircraft. It will be positioned right at the exit level so you won't need to walk up or down stairs, they will just wheel you onto the PMV and than take you to where you need to go.

It is very important to make sure that the airline has that specific information about your requirements (Wheelchair, No Stairs), as this will put all those actions into place for you.

Wishing you well.

MsL