Okay, here we go.

this is not MY problem, but my friend is going through a divorce and she got the computer, she is now living elsewhere and she just now tried to go online.

No DSL, just the old fashioned 56k modem.

I hooked up all peripherals, she is able to go on her computer and do games and stuff, but when she tried to go online via AOL, she got a message.

Unable to access, Windows firewall, blah blah blah.

I went to Help and Support, and typed in Disable Windows Firewall, and the info came up, but when I went to click on the link to disable the firewall, it gave me.

"ACCESS ONLY BY ADMINISTRATOR'

I know what this means. She does not. I believe her husband has password protected the whole thing (he just sabotaged the back of the monitor but the computer store guy was able to fix the pin in the back of the computer.

So I left, came back home, went online and typed in

"How do you disable windows firewall", and it gave me the info and said to go to Control Panel and go to Advanced, etc. etc.

I will try and do this when I go back to where she is now staying.

My question is this.

If I'm able to disable the firewall, and get her online, well, how does one re-enable it so she doesn't get viruses, etc.

and will I BE able to disable the firewall if it's only allowed by the administrator.?

How does one change administrators on a password protected computer.

This is nasty stuff going on, and all she wants to do is to use this computer and go online.

She might get a broadband connection in the future, but for now, she just wants to use the AOL software and check her mail, etc.

Thanks for your help.

Melody