I would like to make it clear that EACH and EVERY SS employee that I worked with was very kind, polite, and professional. They also seemed to know their jobs. I do NOT fault them in any way. The SS counselor that I talked to said that the decision is in the hands of a SS doctor(s) (at least in my state). I don't know if the doctor(s) "dropped the ball" -- or if the doctor(s) had some type of "quota" to meet. The counselor did say that my case would be reviewed by a DIFFERENT doctor(s) the second time around.