problem solved. my copy of NEW windows 7 on a NEW high end computer was corrupt. Sad, very sad. mad, very mad! They took back my new computer, and have ordered me a NEW machine. They are taking all my programs off the machine to place it on the new machine, and will triple check all work before allowing me to bring it home. I was sooooo angry! They also found 6 virus' on there. I said "i have nortons that was PRE installed, and the computer didnt get on the internet till AFTER the antivirus was installed. how can that be?" he "guessed" that maybe it was used as an IN store demo machine before it became mine. I was outraged! anyway, they have ordered a NEW in box machine from the factory for me, and will personally test it, and place all the software i had on it for me.

Thanks for all the help