There have always been mean people (or "regular" people acting mean) and there always will, but it never fails to startle and disappoint me.

People are mean to family, to strangers, to critters. And it hoovers big time, but we can't change it. All we can do is try to control how we react, and not stoop to that level.

As Alice in the Dilbert strip says..."must...control...fist...of...death..."