support for arc soft-
http://www.arcsoft.com/en-us/custome...asp?id=SUPPORT

they also have lots of free trial downloads or maybe you need to get a patch or updated driver...


From what I see arcsoft only has software.
Does the webcam or packaging say Creative on it?
I think we had a creative webcam that used arcsoft software..

creative cams- you can click the pic for more info -
http://support.creative.com/Products...aspx?catid=218