No prob... just my two cents worth based on results with insurance...
You may try to get them to put the pre-approval into writing... my insurance does this... the doc sends for pre-approval and both he and I get copies of the decision.
Once it's in writing it's going to be very hard if not impossible for them to back peddle.
Hope you find the answers you are looking for...
Again... just my two cents worth here.

Abbie
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niece Ashley!
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Rest in Peace
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