Count me in the "I Hate Verizon Club." LOL I had been an Alltel customer for years (pay as you go & then one of their cheap plans). I loved Alltel, never had a problem and their customer service was great! Their plans were by far cheaper and customer friendly. Thank goodness I am grandfathered in for the next couple of years. Not sure what I will do after that.

I too had a lot of trouble with the switch over and they (Verizon) told me it was my phone (calls were constantly being dropped) and that I needed a new one. Since it was time for my upgrade, I got one. Guess what? The new one dropped calls as well. There is no reason in a city of 1 mil people that calls should be dropped.

I would certainly complain as you may have missed a very important call from your dr. Give them heck Legz! Oh, and I'm glad you have your service back now.