go to this website:

http://www.eeoc.gov/policy/docs/accommodation.html

I used it alot when I worked for Blue Shield of CA. I had a supervisor who was worse than someone just being a *itch. I finally quit after 2 yrs of her crapola. I actually went to a much better job, but every time she tried to get me in trouble I would come back with something from this web site. It is great. And if you do call them & leave a message, they will call you back.

Good luck!

Debby