I have the SCS from medtronics. I went to the ortho to have my cast removed from my foot and to talk about surgery to fix my stiches that hold my battery in place. They said I ripped them when I fell. My rep met with me a week ago to reprogram so it will now cover my back and legs. It would not cover my spine during reprogram so she said she would meet with the ortho and me to talk of moving the lead up while fixing battery. She didn't show up for my appointment and her voice mail is full. I left a message yesterday before it was full but I have not had a return call. My ortho will not even xray the lead without her there. I feel as if they have there money now I have been left to dry. Has any one had a problem with there rep contacting you and what should I do? The doctor has left it up to me to contact her.