demand to speak with higher ups at Aetna??
contact the head honcho?

contact your state rep or congressman,, or Arnold

Is employer or HR dept doing anything to help you??

Seems they should be of some help as they are paying some of the premiums.


there really should be some way of getting a letter to confirm & explain what happened to the drs offices, so they can submit bills and have it handled personally by hand until the computer glitch is fixed.