Has anyone else had any luck actually *getting* the drug???

Acorda has had our prescription (and insurance approval) for three weeks and we still have not heard from the case manager. They won't even tell us the timeframe for when he/she will call- days or weeks or months!!!!

We are really frustrated over the process....I understand they modeled it after the DMD system - but when my husband was prescribed Rebif we had it the next week! They had *months* to get their systems in place and working....why can't they just be honest about how long it will take...??? If it's 6 weeks - then fine, just tell us and we'll stop calling you!