Hi Jewels,
First, I would never put up with that behavior from anyone. Neuro, assistant, nurse or reception person on the phone, or in person.
That is totally uncalled for and very demeaning. Sounds like a non-caring person who rather be somewhere else than at work.
You pay for seeing a doctor you don't have to take the put-down, not on the phone either. Get a new Neuro, then quit this one. JMO
As for the Rebif, I was on Avonex, so can't help you there. I do know that when people go off their meds they have to start over with the side effect symptoms again after about a 5 to 6 month reprieve.
If you feel the drug is not helping you, and you feel worse on it, then maybe it is time to switch to another one. Or cut the dosage in half to 22 instead of the 44 it has.
I am sure someone will come along with experience with Rebif to help you.
Nice talking to you Jewels.