When our laptop died, so did the stuff that came with it. If you didn't have system rescue discs, and/or they were not installed when you had your fixes, then the decoder is gone. (when you buy a computer there are things like decoders already installed on them as part of the package). Sounds like your computer fix gave you a bare bones unit back.
We downloaded one from the net. It was free. (our son's advice)
http://www.videolan.org/vlc/
This works INSTEAD of Windows Media Player. It works fine.
Hubby says you have to right click on "play with" command that comes up when you put the DVD in and CHOOSE VLC or set it as your default.
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All truths are easy to understand once they are discovered; the point is to discover them.-- Galileo Galilei
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Weezie looking at petunias 8.25.2017
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