Pooh!!
My heart SANK when I saw this!!

You are getting error message on BOTH the charger AND remote!?
Oh LORD how I pray this is something easily fixed......!
You do not need this!


Do you have any reason to suspect that the battery in the unit has run all the way down? As in - completely drained?

Oh PLEASE I pray that Rep gets back to you right away!
KEEP CALLING!

You are dealing with WAY too much right now!
I am so very concerned (We ALLL are!!).......!......I know you know this!

I'm just speechless Pooh........