Hi Leesa- I know I am not Fiona, but having been through the post surgical thing too, I did want to comment that it was a dual appointment with the doc and the rep. The doc, of course, checked on his incision work and my progress from the healing perspective..... THEN I was turned over to the rep, who took me to another room and plopped me in front of a computer, took my remote and cradled it for comms with both my body and the computer, then a few instructions on how to operate the computer to reset, or rather, to set the programs which would become mine for my Boston Scientific unit. He checked my work, and afterward, I was set with four programs for the road and I have used them eversince. Life is improving..... glad for it.

Hope all is well with you,
Mark56 PJ