Because of my injury I have lost my job and had to move in with a freind. I have blown through my savings and now I'm on food stamps. My friend has helped me organize and fill out paperwork and gone to other apt. with me but was unable to go to this one. I thought I could do it. I explane to the woman in the very begaining that I had memory problems and I was trying my best to consentrate. She said she understood and helped people like me all the time. But she was mean and impatient and didn't understand that she was stressing me out and making it worse. Aren't these people trained? Isn't there a supervisor who checks in on them to make sure they aren't making people cry? she stressed me out so bad that I really don't know what she put down in that report.