It IS the default printer (I printed from the internet, remember), it printed one time, and then it wouldn't even print a test page. I checked and it IS set to default. And there are no items in the cue.

Now how does one clear out those multiple copies of the printer?

We tried highlighting (let's say we are trying to delete HP 4200 Copy 5.)

I highlighted, red clicked on the word DELETE, and a pop up window indicating that only the administrator can perform funcitons and she needs to click on the continue button, (I did this, and it said "need something or other to install printer" ) We don't want to install anything.

I just wanted to delete all those copies. She has no idea how all those copies got there.

But actually, why would it matter. If Printer (copy2) is set as default, and it did print a page off of the internet, why on earth would it NOT print a test page, or from Wordpad.

we re-started, and nothing changed. Oh, actually, something did change, that's when it printed the one page.

I know nothing about this Photosmart Printer and I really don't know anything about Windows Vista.

It's very different than what I am used to "XP"

Thanks much if you have anything else for me to do.

And I don't think they will be going online and downloading new drivers, etc..

Melody