We received an automated response this morning, not unlike the Yahoo one we had last month. The only difference is that this one clearly states, they don't help people really at all. Yahoo does!
Even if Yahoo's was a bit garbled, the error page I had for 2 weeks did go away!
Here is the FB reply, which I cleared with Chemar to post here.
Because it is not a personal email, and is generic, it will be allowed here. I am removing links and personal info:
Quote:
Hi,
Thank you for submitting this bug report and taking time to help us improve the site. Unfortunately, we are unable to respond to every bug report individually, but we are reading them.
Screen shots often help our team diagnose problems that users are seeing. If you did not send a screen shot with your report, please follow the directions listed here:
Once you have saved the screen shot, attach it in a response to this email. If your issue is unfamiliar to our team, we may contact you for more details. If we have identified and are troubleshooting your issue, we will not need to contact you for more details.
For more information about issues currently affecting the site, please visit the Facebook Known Issues Page (www.facebook.com/KnownIssues). We thank you for your patience and feedback as we work to improve your Facebook experience.
Thanks,
The Facebook Team
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So it is unclear to me if they can fix my problem or not. Seems they are interested in only certain aspects of "bugs" .
Since we sent the screen capture, I will not be answering this email.
I guess it is some kind of cookie problem, that was removed by our Malwarebytes scan and quarantine?
edit to add... the link given above about other bugs... is only one page long, and will not load other pages for us. Don't know if that is part of the problems we have or it is just THEM.
edit-- we just discovered, that we cannot view more than the most current page. Hitting the "older posts" button does not work!
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All truths are easy to understand once they are discovered; the point is to discover them.-- Galileo Galilei
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Weezie looking at petunias 8.25.2017
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