Mrs. D. I downloaded the mail washer. The Free one.

I installed it. Okay, no problems there.

Then it asked me to give my user name and password.

my user id was already there but when I put in the password (I never use a password to access my outlook express, so I have no idea why they are asking me for a password but I remember when I initially set up verizon dsl and my outlook express, I used the password I always use for stuff and so I put in the password an I get the following message.

"Authentication failed Bad Username or Password

So what on earth do I do now?

So mailwasher is still on my computer. I cannot access it so I can learn how to use it.

Thank goodness I can still access my Outlook Express.

any info????

melody