Saffy I know EXACTLY how you are feeling....waiting on that flipping phone to ring. How frustrating for you. Nothing as bad as being told 'yes we will get them to ring you back' so you wait......and wait........and wait.......and even wait a bit more and nothing.....zilch.......zero!!! isnt it the worst thing...I just think its the height of rudeness.

When I worked in the bank, I had a note book which I wrote everything into, if I spoke on the phone to them or they called me. And I would go through that list before I went home. If I had promised to call back I did. or if I hadnt the information they needed until the next day, I phoned them to tell them that. Because thats how I want to be treated.

But Saffy it will all come together. This is the worst time of the year to get anything done isnt it. Im sure once the New Year starts that you will be on here giving us dates and times etc

So I wish you and yours a Very Happy Christmas and New Year

Jackie