Especially with this sort of unusual phenomenon, maybe they have something about which they can chime in, goodness, it is their technology. Nothing you have to ask them is silly, nuts, or off base. Now since Tara has said she has not experienced it, I would especially take it to your rep, as Tara has been around the block a lot longer than any of us and she has experienced some bad pain scenarios.

Pulling and praying for you,
Mark56