Hi Melody
sorry, by bottom line I meant the bottom line of the three lines at the top of mailwasher
I have no idea why it isnt allowing you to bounce? Very puzzling as I have never had a problem with bouncing any emails...it always shows that option
Maybe check your options in case you have that turned off...or check their "help" section to see if that gives any clues....you can also contact them thru their website for assistance.