I just got from a trip to Texas. I don't know if it is just American Airlines, but I had a real problem with getting help at the airports. I requested assistance when I made my reservations. I requested assistance when I checked in. I even reminded the flight attendant that I would need help at the Dallas airport. It was the same story everywhere. There was no one available to assist me at the airports. I had to wait about 20 minutes at the Dallas airport for assistance. Once I got off the plane and saw that there was not an attendant I went to the nearest gate and requested help. I just could not make it there on my own; my connecting flight was two terminals away.

There also was not anyone available at the Austin, TX airport so I walked there. I had the same problems in Chicago. Luckily my flight was in the same terminal -- although the gate was at the opposite end. I just walked slowly and took a few breaks. I had long enough layovers that I was able to make my connecting flights. So that is something you need to think about when making reservations. On the other hand, waiting around in the airports for the connecting flights can be exhausting. They also seem to frequently change the gates so that can also be stressful.

I hate flying!