hmm - well if verizon can't help - i would have thought they could.

I use the McAfee total protection software,
and I also use the Outlook Express settings and set it to divert any stuff like that that gets thru.

when you get one of those messages highlight it and then go up to the message section up top and go down to
create rule from message

then follow the steps to do that.
you can set it to send those straight to junk or trash folder.