Gina,

I'm so sorry. Have you tried to do "ctrl, alt, del" to show your task manager to see what else might be running?

First, have you cleaned your temporary internet files, or tried a "clean disc"?

Also, what browser are you using? Have you tried to access any sites with an alternate internet browser if you have one?

Lastly, do you have virus protection? If so, have you recently ran it to make sure there's no virus there?

Have you looked in your add/remove programs to see if something was installed through a visited site that you can delete from there?

These are the first things I would try at this point...remembering that I have only basic knowledge.

Feel better and try these things as you can.