Quote:
Originally Posted by finz
I'd keep calling your contact person. If it's been more than a week , I'd call the main SSA number and explain that you are not getting a call back from your contact person.
I know how frustrating it can be......I've been trying to get SSA to understand that I am no longer collecting WC (which capped out my family benefit) so they should be paying my kids $900 a month. I've been trying to work it out for a year now.........bureaucracy never moves quickly.....
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My contact at SS finally returned my call. She almost sounded like she was embarassed to have to tell me the info that DSS sent them "electronicly" was lost somewhere in the system. She said she had a person t the main office (Baltimore, I guess) she can call and would get back to me if she can get him. It sounds like this is some kind of new system that still has bugs.