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Old 01-18-2011, 11:25 PM
Rickey Rickey is offline
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Join Date: Jan 2011
Location: Alabama
Posts: 125
10 yr Member
Rickey Rickey is offline
Member
 
Join Date: Jan 2011
Location: Alabama
Posts: 125
10 yr Member
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Quote:
Originally Posted by MelodyL View Post
I'm starting a new thread because if I put this on the dsl thread I'll bang myself in the head.

I went to google, and typed in How to restore your computer back to it's factory fresh state"

I got MANY links. But after reading many of them, all they say is use the restore cds that came with the computer (I don't have any), or they say "use the windows xp cd). I don't have any.

I don't know if there is a copy saved on my computer (of the operating system)

When I bought this from HP it was all bundled (if this info helps).

Also, and this is important, when I brought the computer in for a new motherboard (last summer), when I got it home, well what happened when I start up the computer, well it's confusing as heck.

When I start the computer, it does not come up HP, it comes up COMPAQ.

I had immediately gone back to the computer guy and he said something but if you think I understood what he said, forget it. I did not.

So I have WINDOWS XP, I have a HP Media Center PC that says COMPAQ when you start it up. I want to press some button so it will restore itself back to when I first got it.

Is this possible?

thanks much

Melody
Hi Melody,
From what I understand, when you took that computer and had a new motherboard put in, they probably replaced it with a used motherboard from a compaq computer. If they charged you for a new motherboard, you probably got stuck and didn't know it. If they had ordered a new board, they would have gotten an OEM board made for your system or a name brand board like Asus, Gigabyte or MSI that was compatible with your processor and memory. OEM stands for origional equipment manufacture. A lot of computer repair shops are nutorious for this. They take a compatible motherboard that works from an old system that someone probably gave them and put it in your system and charged you for a new motherboard.

Good Luck, rlj1959
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